1. Introduction
Welcome to the website of Nolte Kitchens Sandton (Pty) Ltd trading as Nolte Kitchens Sandton.
These Terms and Conditions govern your access to and use of our website, its content, functionality, enquiry forms, consultation-booking facilities, and other online services.
By accessing or using this website, you confirm that you have read and agree to these Terms and Conditions.
Where you do not agree with these Terms and Conditions, you should discontinue your use of the website.
2. Company information
This website is owned and operated by:
Nolte Kitchens Sandton (Pty) Ltd
Trading as: Nolte Kitchens Sandton
Company registration number: 2016/110794/07
VAT number: 4010274407
Physical address:
6 Kramer Road
Kramerville
Sandton
2090
South Africa
Email: showroom@noltegp.co.za
Telephone: 063 296 5432
Website: www.nolte-sandton.co.za
In these Terms and Conditions, references to “Nolte Kitchens Sandton”, “the Company”, “we”, “our”, or “us” mean Nolte Kitchens Sandton (Pty) Ltd trading as Nolte Kitchens Sandton.
3. Scope of these Terms and Conditions
These Terms and Conditions primarily govern the use of our website.
They do not replace the specific commercial terms applicable to a kitchen design, consultation, quotation, sale, manufacture, delivery, installation, warranty, or other project.
A transaction may also be governed by documents such as:
- A written quotation;
- Design approval;
- Order confirmation;
- Deposit or payment terms;
- Product specifications;
- Delivery and installation terms;
- Warranty conditions; and
- A signed customer or project agreement.
Where there is a conflict between these website Terms and Conditions and a signed transaction-specific agreement, the transaction-specific agreement will apply to that transaction, subject to applicable law.
Nothing in these Terms and Conditions excludes or restricts any right or remedy that cannot lawfully be excluded under South African law.
4. Website use
This website is provided to:
- Introduce Nolte Kitchens Sandton and its business;
- Display information about our products and services;
- Present kitchen designs, collections, finishes, projects, and related content;
- Enable visitors to contact us;
- Facilitate enquiries and consultation requests; and
- Provide general information relating to our showroom and services.
You may use the website only for lawful purposes.
You must not:
- Use the website in a way that violates applicable law;
- Attempt to gain unauthorised access to the website, server, database, or connected systems;
- Introduce viruses, malware, malicious code, or other harmful material;
- Interfere with the website’s availability, performance, or security;
- Attempt to bypass security or access-control measures;
- Scrape, extract, reproduce, or harvest website data without written permission;
- Submit false, misleading, fraudulent, defamatory, or unlawful content;
- Impersonate another person or misrepresent your authority;
- Use the website to infringe another person’s rights; or
- Use our content, branding, or intellectual property for an unauthorised commercial purpose.
5. Product, design and project information
Website content is provided for general information and inspiration.
Images, renders, photographs, plans, layouts, finishes, colour samples, dimensions, descriptions, and specifications displayed on the website may be illustrative.
Actual products may differ because of factors such as:
- Screen and display settings;
- Lighting conditions;
- Natural variations in materials;
- Manufacturing tolerances;
- Product or supplier updates;
- Customisation requirements;
- Site measurements;
- Installation conditions; and
- Product availability.
Website images should not be treated as exact colour, texture, finish, dimension, or installation guarantees.
Final product selections, finishes, measurements, specifications, scope of work, pricing, and delivery or installation obligations will be recorded in the relevant written quotation, design approval, order confirmation, or customer agreement.
Customers should verify all material specifications and samples before approving an order.
6. Enquiries and consultation requests
You may submit an enquiry or consultation request through the website, by email, by telephone, or through another communication channel made available by us.
When submitting information, you confirm that:
- The information is accurate and complete to the best of your knowledge;
- You are entitled to provide that information;
- The information is not unlawful or misleading; and
- You will update us if material information changes.
Submitting an enquiry, requesting a consultation, or sending project information does not by itself:
- Create a binding sale or service agreement;
- Reserve products or manufacturing capacity;
- Confirm a project commencement date;
- Confirm pricing;
- Guarantee product availability; or
- Obligate us to accept an order.
We may contact you to clarify your requirements, arrange a consultation, request measurements or project information, or prepare a quotation.
Submitting an enquiry does not automatically constitute consent to receive unrelated marketing communications.
7. Quotations and orders
Unless expressly stated otherwise in writing, information displayed on the website does not constitute a binding offer.
A quotation or proposal may be subject to:
- A stated validity period;
- Confirmation of measurements;
- Site inspection;
- Final design approval;
- Product and finish availability;
- Supplier confirmation;
- Manufacturing lead times;
- Payment of an agreed deposit;
- Acceptance of applicable sale and installation terms; and
- Any other conditions recorded in the quotation.
A binding transaction will arise only when the acceptance requirements stated in the relevant quotation, order confirmation, or customer agreement have been satisfied.
Changes requested after design or order approval may affect:
- Pricing;
- Production;
- Delivery dates;
- Installation dates;
- Product availability; and
- Project scope.
Any variation should be agreed to in writing.
8. Prices
Where prices are displayed on the website, they must be read together with any accompanying description, limitation, promotion, or qualification.
Unless expressly identified as a final offer, website pricing may be indicative and subject to confirmation through a written quotation.
Project pricing may depend on matters such as:
- Product selection;
- Configuration;
- Dimensions;
- Materials and finishes;
- Appliances and accessories;
- Site conditions;
- Delivery requirements;
- Installation requirements;
- Additional services; and
- Changes requested by the customer.
The applicable quotation or transaction document should indicate whether prices include VAT, delivery, installation, or other charges.
Nothing in this section permits misleading price advertising or overrides any pricing right available to a consumer under applicable South African law.
9. Availability and lead times
Products, finishes, accessories, appliances, services, and design options shown on the website may be subject to availability.
Manufacturing, delivery, and installation dates may depend on:
- Supplier availability;
- Manufacturing schedules;
- Imported-product lead times;
- Customs or transportation delays;
- Site readiness;
- Contractor availability;
- Customer approvals;
- Payment;
- Events outside the reasonable control of the parties; and
- Other project-specific circumstances.
Any estimated lead time displayed on the website is general guidance unless it is expressly incorporated into a written transaction agreement.
Confirmed project dates will be addressed in the applicable quotation, order confirmation, or customer agreement.
10. Intellectual property
Unless otherwise indicated, the website and its content are owned by or licensed to Nolte Kitchens Sandton.
Protected content may include:
- Text;
- Photographs;
- Product images;
- Videos;
- Graphics;
- Logos;
- Trade marks;
- Trade names;
- Product names;
- Designs;
- Drawings;
- Plans;
- Renderings;
- Layouts;
- Website code;
- Branding materials;
- Brochures; and
- Downloadable materials.
Content may be viewed and used for personal, non-commercial purposes relating to an enquiry or potential purchase from us.
Without prior written permission, you may not:
- Copy or reproduce website content;
- Republish or distribute it;
- Sell or commercially exploit it;
- Modify or create derivative works from it;
- Remove copyright, trade-mark, or ownership notices;
- Use it to misrepresent an association with us;
- Use our designs or drawings for manufacture by another supplier; or
- Use our branding, trade marks, or logos.
All rights not expressly granted are reserved.
11. Customer-supplied information and materials
You may provide us with information such as:
- Floor plans;
- Measurements;
- Drawings;
- Photographs;
- Property information;
- Inspiration images;
- Specifications; and
- Project requirements.
You confirm that you are entitled to provide and permit us to use such material for the relevant enquiry or project.
You retain ownership of your original material.
You grant us permission to use, reproduce, review, store, and share that material with authorised employees, designers, manufacturers, suppliers, installers, or contractors where reasonably necessary to respond to your enquiry or perform the requested project.
You should not submit confidential information belonging to another person unless you are authorised to do so.
Personal information contained in submitted material will be handled in accordance with our Privacy Policy and applicable law.
12. Third-party websites and services
The website may include links to, integrations with, or content from third parties, including:
- Manufacturers;
- Suppliers;
- Social media platforms;
- Map providers;
- Video platforms;
- Analytics services;
- Communication services; and
- Other external websites.
Third-party websites and services are operated independently and may be subject to their own terms, privacy policies, and security practices.
We do not control third-party services and are not responsible for their content, availability, security, representations, or privacy practices.
A link to a third-party website does not necessarily constitute an endorsement of all content, products, services, or statements available through that website.
13. Privacy and cookies
Our processing of personal information is governed by our Privacy Policy and applicable South African data-protection law.
The website may use cookies and similar technologies for:
- Essential functionality;
- Security;
- Form operation;
- User preferences;
- Website analytics; and
- Performance monitoring.
Where legally required, optional cookies should be managed through the website’s cookie-consent mechanism.
Use of personal information is subject to the Protection of Personal Information Act 4 of 2013, which establishes minimum requirements for lawful processing and rights and remedies for data subjects.
14. Electronic communications
When you communicate with us electronically, you consent to receiving communications relating to your enquiry or transaction through appropriate electronic channels.
This may include:
- Email;
- SMS;
- Telephone;
- WhatsApp; or
- Website form responses.
This operational consent does not automatically authorise us to send unrelated direct-marketing communications.
Electronic communications and transactions in South Africa are regulated by the Electronic Communications and Transactions Act 25 of 2002, together with other applicable legislation.
15. Website availability and security
We take reasonable steps to maintain the website and protect it against foreseeable security risks.
However, we do not guarantee that the website will:
- Always be available;
- Operate without interruption;
- Be completely free from errors;
- Be compatible with every browser or device; or
- Be free from all harmful components or unauthorised interference.
We may temporarily suspend, restrict, or modify the website for:
- Maintenance;
- Security updates;
- Technical changes;
- Operational requirements;
- Legal compliance; or
- Circumstances outside our reasonable control.
You are responsible for maintaining appropriate security and protection on your own device, browser, network, and account credentials.
16. Accuracy of website content
We take reasonable steps to keep website information accurate and current.
However, general website content may occasionally contain:
- Typographical errors;
- Outdated product information;
- Incomplete descriptions;
- Incorrect links;
- Technical inaccuracies; or
- Information that has changed since publication.
We may correct or update website content when reasonably necessary.
Before making a purchase or project decision, you should obtain written confirmation of all material information, including:
- Product availability;
- Dimensions;
- Materials;
- Finishes;
- Specifications;
- Pricing;
- Scope;
- Lead times;
- Delivery; and
- Installation requirements.
17. Consumer rights
Nothing in these Terms and Conditions is intended to:
- Waive or deprive a consumer of a right under the Consumer Protection Act;
- Avoid a duty imposed on us by law;
- Exclude liability that cannot lawfully be excluded;
- Limit liability arising from gross negligence;
- Permit misleading or deceptive conduct; or
- Impose an unfair, unreasonable, or unjust term.
Consumers retain all rights and remedies available under applicable South African legislation.
The Consumer Protection Act prohibits terms whose purpose or effect is to waive consumer rights, avoid statutory supplier duties, override the Act, or limit liability for loss attributable to gross negligence.
18. Disclaimer and limitation of liability
This section applies only to the extent permitted by law.
The website and its general informational content are made available without any guarantee that they will be suitable for every individual project or purpose.
You should not rely solely on website content when making decisions involving measurements, structural work, electrical or plumbing services, manufacturing, installation, property alterations, or significant financial commitments.
To the extent permitted by applicable law, Nolte Kitchens Sandton will not be liable for indirect, incidental, or consequential loss arising solely from:
- Temporary website unavailability;
- Technical interruptions;
- A visitor’s incompatible device or browser;
- Unauthorised interference outside our reasonable control;
- Reliance on general website information that was subject to written project confirmation; or
- A third-party website or service that we do not control.
Nothing in these Terms and Conditions limits or excludes liability for:
- Gross negligence;
- Fraud or fraudulent misrepresentation;
- Deliberate unlawful conduct;
- Liability that cannot lawfully be excluded;
- Mandatory consumer warranties or remedies;
- Defective goods where statutory liability applies; or
- Any other liability protected by applicable South African law.
The CPA requires limitations of liability to be presented in plain language and brought conspicuously to a consumer’s attention where applicable. It also preserves consumer rights concerning quality services, safe and good-quality goods, and the implied warranty of quality.
19. Suspension of access
We may restrict or suspend access to the website where we reasonably believe that a user:
- Has breached these Terms and Conditions;
- Is attempting to compromise website security;
- Is engaging in unlawful activity;
- Is interfering with the website or other users; or
- Is using the website in a fraudulent or abusive manner.
Where appropriate, we may report suspected unlawful activity to the relevant authorities.
20. Changes to the website
We may change:
- Website content;
- Product information;
- Website functionality;
- Designs and layouts;
- Available services;
- Contact methods; or
- Other website features.
Website changes do not retrospectively alter an existing signed quotation, accepted order, or customer agreement.
21. Changes to these Terms and Conditions
We may update these Terms and Conditions to reflect:
- Changes to the website;
- Changes to our business;
- New functionality;
- Changes in applicable law;
- Regulatory requirements; or
- Improvements to our practices.
The revised version will be published on this page with an updated effective or revision date.
Changes will apply to use of the website after publication. They will not retrospectively alter a concluded transaction unless agreed by the parties or required by law.
22. Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision will be treated as severed or limited to the minimum extent necessary.
The remaining provisions will continue to apply, provided they can operate lawfully and fairly without the affected provision.
23. No waiver
A delay or failure by either party to enforce a right does not automatically constitute a waiver of that right.
Any waiver must be clear and will apply only to the specific circumstance for which it was given.
24. Governing law and jurisdiction
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute arising from the website or these Terms and Conditions will be dealt with under South African law.
The parties may first attempt to resolve a dispute through good-faith communication.
Nothing in this section prevents a consumer from:
- Exercising rights under the Consumer Protection Act;
- Approaching the National Consumer Commission or another competent consumer body;
- Using an applicable alternative dispute-resolution mechanism; or
- Approaching a South African court or tribunal with lawful jurisdiction.
25. Contact us
Questions concerning these Terms and Conditions may be directed to:
Nolte Kitchens Sandton (Pty) Ltd
Trading as: Nolte Kitchens Sandton
Company registration number: 2016/110794/07
VAT number: 4010274407
6 Kramer Road
Kramerville
Sandton
2090
South Africa
Email: showroom@noltegp.co.za
Telephone: +27 (10) 054 9502
Website: www.nolte-sandton.co.za
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